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Privacy Policy - Game of Toppers

Effective Date: 10 June 2025
Institute Name: Game of Toppers (GOT)
Website: www.thegameoftoppers.com

This Privacy Policy outlines how Game of Toppers (GOT) collects, uses, protects, and manages personal information from users of our website and services. GOT is committed to creating a safe, secure, and student-first platform for UPSC aspirants. This policy is in accordance with applicable data privacy laws and forms an integral part of our Terms of Use.

1. Why We Collect Personal Information

We collect personal information to:

  • Verify your identity

  • Deliver tailored UPSC coaching services, mentorship, and learning content

  • Enhance your online learning experience through personalized strategies

  • Offer seamless access to test series, digital classes, and virtual community tools

  • The Game of Toppers has the rights to use your data (including results, testimonials, interviews etc.) for promotional purposes.

2. What Information We Collect

  • Name, contact details, email ID, address

  • Registration & enrollment information

  • Feedback, mentorship submissions, test responses

  • Payment details (via secure gateways only)

3. Cookies

We use cookies to:

  • Personalize your learning dashboard

  • Track preferences and login sessions

  • Analyze usage trends for improving our UPSC offerings

4. Server Logs & Usage Data

When you access our platform, our systems record:

  • IP address, browser type, time zone

  • Access timestamps and visited pages

5. Communication Data

We retain communications (email/chat) for:

  • Resolving queries

  • Improving service quality

6. Data Security Practices

We take all reasonable technical and operational precautions to:

  • Protect your personal data from unauthorized access

  • Secure payments via encrypted third-party gateways

  • Host data at reliable and protected server locations

Access to user data is limited only to authorized GOT personnel and our service providers under strict confidentiality agreements.

7. Access Control

  • Your login credentials and access to digital content are personal and non-transferrable. Sharing access or distributing course material is a direct violation of our terms and may result in termination without refund.

8. Content Usage & Recording

  • Live mentorship and coaching sessions may be recorded for quality and educational purposes. These are intellectual property of GOT and cannot be reused or redistributed by students.

9. Device Limitation

  • Access to GOT content is limited to two registered devices per user. Unusual access patterns may trigger security alerts or account suspension.

10. Data Sharing and Third Parties

We do not sell or rent your personal information. We only share your data:

  • With payment service providers for transaction processing

  • With internal and contracted technical teams for platform maintenance

  • When legally required (e.g. under a court order or government regulation)

  • In case of fraud prevention, data protection, or risk mitigation purposes

11. Data Retention

We retain user data:

  • As long as your account is active

  • Up to 3 years after account deactivation

  • Longer, if required by law or for academic/recordkeeping obligations

12. Notifications & Alerts

By registering with GOT, you consent to receive:

  • Service-related announcements via SMS/email/WhatsApp

  • Mentorship updates, performance feedback, and progress reports

You may unsubscribe from marketing communication at any time by emailing: gameoftoppers03@gmail.com

13. External Links

  • Our platform may contain links to third-party websites. GOT is not responsible for the content or privacy practices of external platforms. We encourage you to read their privacy policies separately.

14. Consent

  • By using www.thegameoftoppers.in, you consent to our collection and use of personal data as described in this policy. This document overrides any previous privacy terms.

  • We may update this Privacy Policy occasionally. Continued use of the platform after changes implies your acceptance of those updates.

15. Contact Us

For questions, suggestions, or complaints related to this Privacy Policy:

Email: gameoftoppers03@gmail.com

Phone: +91 773-887-1316
Address: EL-3, Hari Nagar, New Delhi - 110064

Game of Toppers – Because your trust deserves protection.

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