Privacy Policy | Game of Toppers

Privacy Policy - Game of Toppers

Effective Date: 10 June 2025
Institute Name: Game of Toppers (GOT)
Website: www.thegameoftoppers.com

This Privacy Policy outlines how Game of Toppers (GOT) collects, uses, protects, and manages personal information from users of our website and services. GOT is committed to creating a safe, secure, and student-first platform for UPSC aspirants. This policy is in accordance with applicable data privacy laws and forms an integral part of our Terms of Use.

1. Why We Collect Personal Information

We collect personal information to:

Verify your identity
Deliver tailored UPSC coaching services, mentorship, and learning content
Enhance your online learning experience through personalized strategies
Offer seamless access to test series, digital classes, and virtual community tools
The Game of Toppers has the rights to use your data (including results, testimonials, interviews etc.) for promotional purposes.

2. What Information We Collect

Name, contact details, email ID, address
Registration & enrollment information
Feedback, mentorship submissions, test responses
Payment details (via secure gateways only)

3. Cookies

We use cookies to:

Personalize your learning dashboard
Track preferences and login sessions
Analyze usage trends for improving our UPSC offerings

4. Server Logs & Usage Data

When you access our platform, our systems record:

IP address, browser type, time zone
Access timestamps and visited pages

5. Communication Data

We retain communications (email/chat) for:

Resolving queries
Improving service quality

6. Data Security Practices

We take all reasonable technical and operational precautions to:

Protect your personal data from unauthorized access
Secure payments via encrypted third-party gateways
Host data at reliable and protected server locations

Access to user data is limited only to authorized GOT personnel and our service providers under strict confidentiality agreements.

7. Access Control

Your login credentials and access to digital content are personal and non-transferrable. Sharing access or distributing course material is a direct violation of our terms and may result in termination without refund.

8. Content Usage & Recording

Live mentorship and coaching sessions may be recorded for quality and educational purposes. These are intellectual property of GOT and cannot be reused or redistributed by students.

9. Device Limitation

Access to GOT content is limited to two registered devices per user. Unusual access patterns may trigger security alerts or account suspension.

10. Data Sharing and Third Parties

We do not sell or rent your personal information. We only share your data:

With payment service providers for transaction processing
With internal and contracted technical teams for platform maintenance
When legally required (e.g. under a court order or government regulation)
In case of fraud prevention, data protection, or risk mitigation purposes

11. Data Retention

We retain user data:

As long as your account is active
Up to 3 years after account deactivation
Longer, if required by law or for academic/recordkeeping obligations

12. Notifications & Alerts

By registering with GOT, you consent to receive:

Service-related announcements via SMS/email/WhatsApp
Mentorship updates, performance feedback, and progress reports

You may unsubscribe from marketing communication at any time by emailing: gameoftoppers03@gmail.com

13. External Links

Our platform may contain links to third-party websites. GOT is not responsible for the content or privacy practices of external platforms. We encourage you to read their privacy policies separately.

14. Consent

By using www.thegameoftoppers.in, you consent to our collection and use of personal data as described in this policy. This document overrides any previous privacy terms.
We may update this Privacy Policy occasionally. Continued use of the platform after changes implies your acceptance of those updates.